Privacy Policy

Conversantech respects your privacy and is committed to protecting the personal information you share with us. By using our website or services, you agree to the practices described in this Privacy Policy.

1. About Conversantech

Conversantech is an AI-focused technology consulting and software development company based in Rajkot, Gujarat, India. We provide services including AI automation, AI agent development, custom software development, web and mobile application development, digital transformation, and technology consulting.

Website: https://www.conversantech.com

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit an inquiry form, book a consultation, communicate with our team, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title or role
• Country or location
• Project requirements or business inquiry details
• Communication history with our team

Technical and Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• Referring website or source
• Cookies and similar tracking data

Project and Business Information

If you engage Conversantech for services, we may collect information necessary to understand, plan, develop, support, or deliver your project, such as:

• Business process details
• Technical requirements
• System access details shared by you
• Project documents
• API or integration details
• Test data
• Support-related information

3. How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and consultation requests
• To understand your business requirements
• To prepare proposals, estimates, and project documentation
• To deliver software development, AI automation, and consulting services
• To provide technical support and maintenance
• To improve our website, services, and customer experience
• To communicate project updates, service information, or business correspondence
• To manage contracts, invoices, and business records
• To comply with legal, regulatory, or contractual obligations
• To protect our website, systems, users, and business interests

We do not sell your personal information.

4. AI and Automation Services

As an AI-focused company, Conversantech may use AI tools, automation platforms, APIs, and third-party AI service providers to support project delivery, research, workflow automation, testing, documentation, and business process optimization.

When handling client data in AI-related workflows:

• We use data only for agreed business or project purposes.
• We do not intentionally use client confidential data to train public AI models unless specifically agreed in writing.
• We apply reasonable safeguards to protect confidential and personal information.
• We recommend using anonymized, masked, or sample data wherever possible.

Specific AI data handling terms may be defined separately in project agreements, NDAs, statements of work, or service contracts.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behavior
• Measure website performance
• Analyze marketing effectiveness
• Remember user preferences

You can control or disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.

6. Sharing of Information

We may share information only when necessary and appropriate, including with:

• Internal team members involved in sales, delivery, support, or operations
• Trusted third-party service providers such as hosting providers, analytics tools, communication tools, CRM tools, payment processors, cloud platforms, AI APIs, or development tools
• Legal, tax, accounting, or compliance advisors
• Government authorities or law enforcement where legally required
• Business partners or subcontractors involved in project delivery, subject to confidentiality obligations

We require service providers and partners to handle information responsibly and only for permitted purposes.

7. International Data Transfers

Conversantech works with clients and service providers across different countries. Your information may be processed, stored, or transferred outside your country of residence, including India and other jurisdictions where our team, cloud providers, or technology partners operate.

Where applicable, we take reasonable steps to ensure appropriate safeguards are in place for such transfers.

8. Data Retention

We retain personal and business information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Delivering services
• Maintaining project records
• Providing support
• Meeting legal, tax, accounting, or contractual obligations
• Resolving disputes

When information is no longer required, we may delete, anonymize, or securely archive it.

9. Data Security

We use reasonable technical, organizational, and administrative measures to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These measures may include:

• Access control
• Secure storage
• Password protection
• Encryption where appropriate
• Confidentiality practices
• Limited access to project information
• Secure development and deployment practices

However, no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights related to your personal information, including the right to:

• Access the personal information we hold about you
• Request correction or update of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request restriction of processing
• Request a copy of your data
• Raise a grievance or complaint

To exercise your rights, please contact us using the details provided below.

11. Client Data and Confidential Information

For client projects, any confidential data, business information, credentials, code, documents, designs, workflows, or system information shared with Conversantech will be handled according to the applicable agreement, NDA, proposal, statement of work, or project terms.

Clients are responsible for ensuring they have the necessary rights, permissions, and legal basis to share any personal, business, or third-party data with Conversantech.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those third-party services before sharing any information with them.

13. Children’s Privacy

Our services are intended for businesses and professional users. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete such information where required.

14. Marketing Communications

If you subscribe to our updates, contact us, or engage with our business channels, we may send you relevant communication about our services, insights, events, or offerings.

You may opt out of marketing communication at any time by following the unsubscribe instructions or contacting us directly.

We may still send important service, project, contractual, or administrative communications where necessary.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, business practices, or technology.

The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

16. Contact Us

For any questions, requests, or concerns related to this Privacy Policy or your personal information, please contact us:

This Privacy Policy is provided as a general business template and should be reviewed by a legal advisor before publishing, especially if Conversantech processes sensitive data, healthcare data, financial data, children’s data, or data from highly regulated jurisdictions.