Terms and Conditions

1. Introduction

Welcome to Conversantech. These Terms and Conditions govern your access to and use of our website, services, content, communications, proposals, and digital resources.

By accessing our website or engaging with Conversantech, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. About Conversantech

Conversantech is an AI-focused technology consulting and software development company based in Rajkot, Gujarat, India. We provide services including AI automation, AI agent development, custom software development, web and mobile application development, digital transformation, no-code/low-code development, and technology consulting.

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not harm, disrupt, or misuse the website, our systems, or other users.

You must not:

• Use the website for fraudulent, unlawful, or harmful activities.
• Attempt to gain unauthorized access to our systems, servers, databases, or accounts.
• Copy, scrape, reproduce, or misuse website content without permission.
• Upload or transmit malware, viruses, spam, or harmful code.
• Misrepresent your identity, company, or project requirements.

4. Services

Conversantech provides technology services based on client requirements, project scope, technical feasibility, resource availability, and mutually agreed commercial terms.

Service details, deliverables, timelines, pricing, assumptions, exclusions, payment terms, maintenance scope, and support commitments may be defined separately in a proposal, quotation, statement of work, agreement, invoice, email confirmation, or other written document.

If there is any conflict between these Terms and a signed agreement, NDA, proposal, statement of work, or written contract, the specific written agreement will take priority for that project or engagement.

5. Project Scope and Change Requests

Project work will be delivered according to the agreed scope. Any new requirement, enhancement, change in business logic, additional integration, design change, platform change, or feature request may be treated as a change request.

Change requests may require additional time, cost, planning, approval, and revised delivery timelines. Conversantech is not responsible for delays caused by scope changes, delayed approvals, missing content, third-party dependency issues, or delayed client feedback.

6. Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements, content, approvals, and feedback on time.
• Ensuring that shared materials, data, logos, images, and documents do not violate third-party rights.
• Providing required access to systems, APIs, hosting, app stores, third-party tools, or accounts.
• Reviewing and testing deliverables within the agreed review period.
• Ensuring their business use of the delivered solution complies with applicable laws and regulations.

7. Payments and Invoices

Payment terms will be defined in the applicable proposal, invoice, agreement, or written communication. Unless otherwise agreed, payments must be made according to the approved milestone, retainer, hourly, monthly, or fixed-cost structure.

Conversantech may pause work, withhold delivery, restrict access, or delay support if payments are overdue. Taxes, payment gateway charges, currency conversion fees, bank charges, or other transaction costs may be payable by the client unless otherwise agreed.

8. Refunds and Cancellations

Refunds, cancellations, and project termination terms depend on the nature of the engagement and the agreement between Conversantech and the client.

Amounts paid for completed work, resource allocation, discovery, consultation, planning, design, development, third-party services, or approved milestones may be non-refundable unless specifically agreed in writing.

9. Intellectual Property

Unless otherwise agreed in writing, Conversantech retains ownership of its pre-existing intellectual property, reusable components, frameworks, methodologies, internal tools, know-how, templates, libraries, and general technical expertise.

Upon full payment of applicable fees, the client may receive ownership or usage rights to the agreed project deliverables as defined in the applicable agreement, proposal, or statement of work.

Third-party libraries, platforms, APIs, plugins, open-source components, fonts, tools, or software used in a project may be subject to their own licenses and terms.

10. Confidentiality

Conversantech respects client confidentiality and takes reasonable steps to protect confidential business, technical, financial, and project-related information.

Confidentiality obligations may be further defined in a separate NDA, agreement, or contract. Clients must also protect any confidential information, credentials, documents, or access shared by Conversantech.

11. AI, Automation, and Third-Party Tools

Conversantech may use AI tools, automation platforms, cloud services, APIs, development platforms, analytics tools, testing tools, and third-party systems to support project delivery and business operations.

AI-generated outputs, automation workflows, and third-party tool responses may require human review, testing, validation, and approval. Conversantech does not guarantee that AI-generated or automated outputs will always be error-free, complete, or suitable for every business scenario without verification.

Any use of third-party services is subject to the terms, pricing, limitations, availability, and privacy practices of those providers.

12. Website Content

The content on our website is provided for general information, marketing, and educational purposes. While we aim to keep information accurate and updated, we do not guarantee that all website content is complete, error-free, or suitable for your specific business needs.

Website content should not be considered legal, financial, compliance, security, or professional advice. You should consult qualified professionals where required.

13. Portfolio, Case Studies, and Testimonials

Conversantech may display project work, case studies, testimonials, client names, industry references, or general success stories where permitted by the client or where the information is publicly available.

If a project is confidential or white-label, the applicable agreement or written instruction will govern whether and how it may be referenced.

14. Support and Maintenance

Support, maintenance, bug fixing, updates, monitoring, hosting assistance, and post-launch services are provided only if included in the agreed scope or covered by a separate support or maintenance plan.

Issues caused by third-party updates, hosting changes, server issues, API changes, plugin conflicts, client-side changes, unauthorized modifications, or external dependencies may require additional effort and cost.

15. No Guarantee of Specific Results

Conversantech aims to deliver high-quality technology solutions with professional care and expertise. However, we do not guarantee specific business outcomes such as revenue growth, lead generation volume, app downloads, search rankings, ad revenue, user adoption, funding, or market success unless specifically agreed in writing.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Conversantech shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunity, goodwill, or system availability.

Our total liability for any claim related to our website or services shall be limited to the amount paid by the client for the specific service giving rise to the claim, unless a different limitation is agreed in writing.

17. Indemnity

You agree to indemnify and hold Conversantech, its team members, partners, and representatives harmless from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of our website or services, breach of these Terms, violation of law, or infringement of third-party rights.

18. Third-Party Links and Services

Our website or deliverables may include links, integrations, APIs, tools, or references to third-party platforms. Conversantech is not responsible for the content, security, availability, pricing, policies, or practices of third-party services.

19. Privacy

Your use of our website and services may involve the collection and processing of personal information. Please review our Privacy Policy to understand how we collect, use, store, and protect information.

20. Termination

Conversantech may suspend or terminate access to services, communication, or project work if a client breaches agreed terms, delays payment, misuses services, violates laws, or engages in abusive, unethical, or harmful conduct.

Upon termination, outstanding payments for completed work, approved milestones, allocated resources, third-party costs, or pending invoices may remain payable.

21. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law and any separate agreement, the courts located in Gujarat, India shall have jurisdiction over disputes related to these Terms or our services.

22. Changes to These Terms

Conversantech may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, technology, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted means you accept the updated Terms.

23. Contact Us

For any questions about these Terms and Conditions, please contact us:

This page is provided for general business and website use. For client-specific legal obligations, always refer to the applicable proposal, agreement, statement of work, NDA, invoice, or signed contract.